Contact information

CONTACT INFORMATION

STORE

Universal & Co.

CUSTOMER SUPPORT

Email: support@universalglobal.uk

Customers may contact us regarding:

• Product questions

• Order updates

• Delivery assistance

• Returns and refunds

• Damaged, defective or incorrect items

• Privacy requests

• Complaints

• General enquiries

When contacting us about an order, include your order number and the email address used at checkout.

We aim to respond as soon as reasonably possible during normal business days.

Please do not send products to any location without first contacting our support team and receiving return instructions.